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Unable to Pay Direct Debit

Unable to pay by Direct Debit?

For more information about the various ways of paying, please click on the links below:

Standing Order

Rent Card

On-line payments

Phone payments

AllPAY App

Text payments


Housing Benefit

Universal Credit

Office  We can take payments in cash and by card at our Head Office reception at Alexandra House during normal office hours.

Monday to Thursday  9am – 5pm

Friday  9am – 4pm 

**Over the Christmas period our normal opening times will continue up until 22nd December 2017. 

23rd & 24th Dec - Weekend so remain closed as normal.

25th – 27th CLOSED

28th & 29th Dec 10am – 4pm

30th & 31st Weekend so remain closed as normal.

1st Jan- CLOSED (Bank Holiday)

2nd   Onwards we will be resuming Usual Office Hours.**


 Alexandra House

307-315 Cowbridge Rd East, Cardiff CF5 1JD