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Opening and Closing Times

Opening and Closing Times

Our office is open from Monday to Friday during the following hours:

Monday to Thursday          9am – 5pm

Friday                                 9am – 4pm 

Over the Christmas period our normal opening times will continue up until 22nd December 2017. 

23rd & 24th Dec - Weekend so remain closed as normal.

25th – 27th CLOSED

28th & 29th Dec 10am – 4pm

30th & 31st Weekend so remain closed as normal.

1st Jan- CLOSED (Bank Holiday)

2nd   Onwards we will be resuming Usual Office Hours.

If your repair is an Emergency during the Christmas and New Year holiday and it is outside office opening hours please call Freephone 0800 121 6064 (Landline only) or 029 2025 9100. You will be redirected to an Out of Hours service, who are able to deal with Emergencies only. You should be aware that if it turns out that the repair is not found to be an emergency, you will be charged for the 'call out' and possibly the cost of the repair.


Parking : There is limited visitor parking on site, but there is a car park opposite (behind Peacocks) which is free for the first two hours, plus on street parking on Brunswick St, Alexandra Road and other nearby streets.  Some street parking is 'Resident only', so please note the signs before leaving your car.

Note also, Taff offices and car park are NO SMOKING zones.


We also have offices at Barry and Newport, but they are not open to the public.