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Repairs you will have to pay for & typical recharges

You may be charged for repairs if:


The repairs were your responsibility (please see ‘What you must do’)

 

The damage was caused by you, your family or your visitors either deliberately or carelessly

 

You have not looked after your home satisfactorily, and the damage is beyond what we consider to be ‘reasonable wear and tear’

 

If we have to remove any unauthorized alterations, including the making good of any damage caused

If the Association has to put right something you have done, or failed to do

 

If you call out the emergency repairs service for a non-emergency repair

 

If you delay in reporting a repair and the delay has caused additional damage

 

If you are not at home for a pre-arranged appointment with our contractor